20 YEARS OF EXPERIENCE
IT Support London Companies Can Rely On
Reliable, secure IT solutions are crucial to the smooth running of your business. With over 20 years’ experience providing expertise to London businesses, CitC is your ideal partner for IT support, maintenance and projects.
CitC works alongside your key decision makers to identify how IT services can support wider business strategy, and to ensure technology is fully applied to help reach those goals. Our highly qualified engineers can recommend new technologies that improve efficiency and cost control and make sure that they are deployed securely, too.
Everything we do is designed to help your business achieve more – your success is our success.
Cost-effective coverage for all your IT issues. Your support contract includes a dedicated consultant and account manager, backed by fast response times when you contact us and unlimited remote support. Because CitC takes full responsibility for all of your systems, we are the single point of contact for every IT-related outage, failure or complication.
Protect your corporate data from accidental loss, or deliberate theft, with IT security services from CitC. By applying best practice principles, we can ensure your IT infrastructure and data are fully secured to meet industry standards including the General Data Protection Regulation and the PCI DSS framework.
Augment your in-house IT team with expertise and skills from CitC support consultants. Our technical experts solve complex problems and deploy solutions that will give time back to your business and allow you to reach your strategic goals. Whether you need urgent on-site technical support, or assistance with specific IT projects, we’re here to help.
When moving offices, you need your IT systems to be up and running as quickly as possible. CitC will help you plan and execute an office move seamlessly to ensure that your PCs and servers are ready and waiting on day one. We will even transfer your Internet and telephony services to make the relocation process painless.
Cloud Service Specialists
Unleash the power and security of the Cloud to transform the way your business uses IT. Cloud solutions from CitC improve collaboration and productivity, and significantly reduce capital spend on IT infrastructure. CitC will assist you to identify the perfect Cloud platforms, and assist you to deploy them for maximum strategic benefit.
Backup & Disaster Recovery
Your business is completely reliant on IT and data for day-to-day operations. CitC will assist you to design and implement backup and disaster recovery solutions aimed at minimising downtime and preventing loss. We’ll also test your plan to ensure it works as intended before you need it.
Ensure your IT network is running optimally with network support and consultancy services from CitC. Our engineers will carry out routine network maintenance and troubleshooting to improve resilience and speed. Our team of expert field engineers is also available for new network deployments and upgrade projects.
Helping to reduce clients’ costs and increase flexibility, VoIP telephony services from CitC are designed to grow and change in line with your business. Our London IT support engineers can build a telephony system for a single office or help devise a single low-cost platform that can support multiple buildings and workers in the field.
Why Computers In the City?
Fast Response Times
Our London City helpdesk is available 24x7x365 to report issues. Fully qualified engineers then begin diagnosing and fixing problems in less than 1 hour. And because we are local to our clients, site visits for IT support service can be arranged in minutes, rather than days, when you get in touch.
Cutting-edge IT Expertise
As a leading provider of IT support services and consultancy to businesses in the City of London & The West End for over 20 years, we have the knowledge, expertise and experience to help your business thrive. By partnering with us, you gain the expertise of an enterprise IT department without the enterprise price tag.
Short Support Contracts
Short term IT support contracts from CitC allow you to take back control of your IT systems and strategy. Our minimum support contract is just 30 days, ensuring you never pay for extended services you don’t need. Short contracts help keep us on our toes, too – we have to perform, or you won’t renew.
Excellent Client Service
CitC is not just another IT support company – we are your trusted IT partner. We are passionate about helping your business reach its strategic goals and maintain peak operational capacity, whatever it takes. We have retained some of our clients for over 2 decades and our references are outstanding.
Kind Words From Our Clients
“It’s easy to find yourself at the back of the queue when you’re a smaller firm. That is not an experience we have ever suffered with CiTC, which has always provided us with a top quality IT support service. Whether we have been overseas with laptop troubles or at home with server issues, CiTC has been understanding, responsive to our needs and has had us up and running again quickly… which is rather important when you’re in the communications business.”
Gordon Puckey, MD
Managing Director, Phoenix Financial PR
“We have had managed IT support from CitC for a very long time now and rely on their help and expertise to support our business and to help us innovate. We can always rely on them to “go that extra mile,” and feel very looked after as one of their clients.
“We have had an excellent working relationship with CitC as one of their clients for over a decade. This has involved a continuous programme of managed IT support and Communications support but we also placed great reliance on CitC to take control of our systems requirements for two major office moves and the establishment of a new satellite office. With thanks to CitC these one-off support projects were accomplished very successfully.”
“I should like to take this opportunity to thank you for providing an excellent support service and for all your help in kitting out our new offices with appropriate support solutions. I think it is true to say we could not have done it without you.”
“We can always depend on the team at Computers in the City to be proactive and keep our systems secure and running. They respond promptly and effectively to our needs and provide excellent customer service. We have been a happy customer for over 2 years now.”
“Always to the rescue, you guys. I am so grateful to your fantastic company, brilliant.”
“Just wanted to say a big thank you to all of your IT support London engineers that have worked so hard to get us back up and running in no time since the world ended on Tuesday night. Top-notch support!”
“CitC’s IT support London team was incredibly patient and laid everything out for us very clearly from start to finish. They got the job done quickly and efficiently and I felt like they were always on top of everything. We’re now engaging them for a range of other IT support services.”
“Computers In The City has provided top-notch advice and IT support services throughout this project. Their IT consultants are very knowledgable and have gone above and beyond by getting back to us about issues after the installation that they were not strictly covered by our contract. We would certainly recommend their IT support London services to others.”
“We reached out to CITC when we chose to upgrade to cloud software at our company. They laid out our options very comprehensively, asking all the right questions about our precise requirements.
Their IT support London engineers put together a plan to assist us with integrating the new solution with our existing operations. We now have the confidence we’ve selected a cloud solution that will safeguard our data.”