20 YEARS OF EXPERIENCE
IT Services & IT Support London Companies Can Rely On
Reliable, secure IT solutions are crucial to the smooth running of your business. With over 20 years’ experience providing award-winning IT support in London, CitC is your ideal support company for IT support, maintenance, projects and network security.
CitC works alongside your key decision makers to identify how IT services can support wider business strategy and to ensure technology is fully applied to help reach those goals. Our highly qualified engineers can recommend new technologies that improve efficiency and cost control and make sure that they are deployed securely, too.
Everything we do is designed to help London businesses achieve more – your success is our success.
Our IT Support Services
Our IT services cover all key areas to support the smooth running of your business, allowing you to improve your productivity while reducing stress.
Managed IT Services
Managed IT ServicesIT support services can be more efficient and cost effective when they are managed from a single location. This also improves security and the customer experience.
Data & Backup
Data & BackupData is at the core of every business, so it is vital to keep it organised and secure. We make sure all sensitive data is always backed up while helping you to plan for the unexpected.
Cyber Security
Cyber SecurityCyber crime is continually increasing so all organisations need to make extra efforts to combat this growing threat. Computers in the City makes sure your company stays protected.
Cloud Systems
Cloud SystemsEvery cloud migration needs to be carefully planned to ensure success. We can help you to identify and implement the most cost-effective and efficient cloud-based solutions.
GDPR
GDPRGDPR compliance is a requirement for many businesses operating in or outside of the European Union. We offer expert consultancy in all areas related to GDPR.
Network Assistance
Network AssistanceCiTC will help your business to build a network to meet both your current and future needs, while managing the system and securing it against threats.
IT Relocation
IT RelocationWhen your company moves office you want to keep delays and disruptions to a minimum. We promise a relocation service that makes the move simple and easy.
Remote Work
Remote WorkWith the ever-increasing shift to remote work, businesses need to adapt to this new environment. CiTC can help ease this transition by consulting on all areas of remote work.
If you have any concerns about other IT services not listed here, please get in touch with our IT support team and we will be sure to find a solution to meet your needs.
Why Computers In the City?
Quick Response
The managed IT support service offers a rapid response time to resolve your technical issues. We can provide an immediate response to your IT challenges by ensuring that our qualified staff are working on the case within the hour. We also have the extra advantage of being located in Central London, so we are better situated to reach more of our clients.
Advanced IT Knowledge
Every business is faced with numerous challenges on a daily basis, and there is not enough time to be slowed down by IT problems. Computers in the City have been a reliable London IT support provider for more than two decades so our knowledge and expertise has been tried and tested many times. We share our valuable experience with all of our clients and bring you outsourced IT support that is both affordable and reliable.
Short-Term Contracts
As organisations grow and scale, they need the flexibility to stay agile and competitive. With managed IT support services that are available on short-term contracts, you can pay for the services as you use them and avoid paying for periods when you won’t need them. These contracts are as short as 30 days, so you can continually review the service you receive.
Impeccable Client Care
At Computers in the City, our clients are based across a range of professional services, finance, property and other service businesses. Our clients always come first because your satisfaction is our primary objective. We have a shared interest to take your operations to their highest potential and see you succeed in your business, and we will work with you to achieve this. We keep many of our clients for years and our references reflect this.
Frequently Asked Questions
We consider it important to be at the heart of business, which is why our offices are based in London. More specifically, we can be found at Finsbury House, Finsbury Circus, close to Liverpool Street Station.
We support companies and provide IT support packages in London to the following areas: City of London, Barking and Dagenham, Barnet, Bexley, Brent, Bromley, Camden, Croydon, Ealing, Enfield, Greenwich, Hackney, Hammersmith and Fulham, Haringey, Harrow, Havering, Hillingdon, Hounslow, Islington, Kensington and Chelsea, Kingston upon Thames, Lambeth, Lewisham, Merton, Newham, Redbridge, Richmond upon Thames, Southwark, Sutton, Tower Hamlets, Waltham Forest, Wandsworth, Westminster.
Yes, if you are based in London, our engineers can be ready to arrive at a specified office location for on-site business IT support. Alternatively, we also offer our managed IT support at any time through our remote service to provide all the assistance you need exactly when you need it.
All you need to do is call our IT support helpdesk on 020 3872 3015 or send an email to [email protected]. We aim to respond in less than one hour, and depending on your payment plan, support can be available round the clock.
We are trained and experienced IT support providers with firm roots in London. We have been providing the highest level of IT support and IT consultancy services to the city for more than 20 years.
Our regular service desk is only a phone call away and is open from 8 am to 6 pm from Monday to Friday with speedy response times. For an extra monthly fee, there is an additional IT support service that is available at all times.
We deliver a leading IT support service and we promise to deliver support services tailored to meet the needs of our clients. Please contact us today to learn more about our service level agreements.
We offer a range of cyber security solutions to protect you from cyber-attacks. We offer a cyber security check as well as a more in-depth cyber security audit as well as guidance on Cyber Essentials Certification and Cyber Essentials training.
Kind Words From Our Clients
“It’s easy to find yourself at the back of the queue when you’re a smaller firm. That is not a situation we have ever suffered with CiTC, which has always provided us with a top-quality IT support service. Whether we have been overseas with laptop troubles or at home with server issues, CiTC has been understanding, responsive to our support requirements, and has had us up and running again quickly… which is rather important when you’re in the communications business.”
Gordon Puckey, Managing Director, Phoenix Financial PR
“We have had managed IT services from CitC for a very long time now and rely on their help and expertise to support our business and to help us innovate. We can always rely on them to “go that extra mile,” and feel very looked after as one of their customers.
Paul M, CEO, Banking
“We have had an excellent working relationship with CitC as one of their customers for over a decade. This has involved a continuous programme of managed IT services and Communications support, but we also placed great reliance on CitC to take control of our systems requirements for two major office moves and the establishment of a new satellite office. With thanks to CitC, these one-off support projects were accomplished very successfully.”
Peter H Banking Sector
“I should like to take this opportunity to thank you for providing an excellent support service and for all your help in kitting out our new offices with appropriate support solutions. I think it is true to say we could not have done it without you.”
Mark S, Government Sector
“We can always depend on the team at Computers in the City to be proactive and keep our systems secure and running. They respond promptly and effectively to our requirements and provide excellent support and customer service. We have been a happy customer for over 2 years now.”
George T, Exhibitions Company
“Always to the rescue, you guys. I am so grateful to your fantastic firm and support, brilliant.”
Yulia E
“Just wanted to say a big thank you to all of your IT support London engineers that have worked so hard to get us back up and running in no time since the world ended on Tuesday night. Top-notch assistance!”
Ashley N, PR Company
“CitC’s IT support London team was incredibly patient and laid everything out for us very clearly from start to finish. They got the job done quickly and efficiently, and I felt like they were always on top of everything. We’re now engaging them for a variety of other IT support services.”
Robert N, Lighting Company
“Computers In The City has provided top-notch advice and IT support services throughout this project. Their London IT service consultants and account managers are very knowledgeable and have gone above and beyond by getting back to us about issues after the installation that they were not strictly covered by our contract. We would certainly recommend their IT support services to other businesses in London.”
Belinda L, Education Sector
“We reached out to CITC when we chose to upgrade to cloud software at our London company. They laid out our options very comprehensively, asking all the right questions about our precise requirements.
Their IT support London engineers put together a plan to assist us with integrating the new solution with our existing operations. We now have the confidence we’ve selected a cloud solution that will safeguard our data.”
Graham C, Insurance Company
“As one of the leading London-based IT support companies offering award-winning IT support to London businesses, CITC’s level of IT support and account management is a cut above the rest.
We’ve counted on them to provide support since day one, and their London IT service is second to none. They’re a service provider that will give you an account manager who really listens to your concerns and gets back to you within 24 hours, which allows you to stay focused on running your business.
Their experienced team has helped me with a wide array of business needs, from business continuity to remote support to getting set up with VOIP as well as cloud solutions like Microsoft 365 and Office 365, to Microsoft Azure, Teams as well as general cyber security services.
If you’re a small or medium-sized business looking for an IT support company in London that will get to know you, is in it for the long term, and can offer a reasonable monthly fee, look no further and just book a free consultation. CITC is a real IT solutions business.
Zak G, Digital Marketing Company
Let’s have a chat
If your business is based in London or Greater London, get in touch to speak personally with one of our Directors to discuss your needs. Fill out this quick form and we’ll reach out to you.
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With first rate IT support in packages tailored for SMBs, Computers in the City provides the IT support your business needs.
CONTACT
Computers In The City
Finsbury House,
23 Finsbury Circus,
London,
EC2M 7UH
Tel: 020 7947 2800
[email protected]