20 YEARS OF EXPERIENCE
IT Support Services for London Companies
Reliable, secure IT systems are crucial to the smooth running of your business. With over 20 years’ experience providing expertise to businesses across the City of London, CitC are your ideal partner for IT support, maintenance and projects.
CitC works alongside your key decision makers to identify how IT can support wider business strategy, and to ensure technology is fully applied to help reach those goals. Our fully-qualified engineers can recommend new technologies that improve efficiency and cost control and ensure that they are deployed securely too.
Everything we do is designed to help your business achieve more – your success is our success.
Cost-effective coverage for all your IT issues. Your support contract includes a dedicated consultant and account manager, backed by fast response times and unlimited remote support. Because CitC takes full responsibility for all of your systems, we are the single point of contact for every IT-related outage, failure or complication.
Protect your corporate data from accidental loss, or deliberate theft, with IT security services from CitC. By applying best practice principles, we can ensure your systems and data are fully secured to meet industry standards including the General Data Protection Regulation and the PCI DSS framework.
Augment your in-house IT team with expertise and skills from CitC consultants. Our technical experts solve complex problems and deploy technologies that will help your business meets its strategic goals and regulatory obligations. Whether you need urgent on-site technical support, or assistance with specific IT projects, we’re here to help.
When moving offices, you need your IT systems to be up-and-running as quickly as possible. CitC will help you plan and execute an office move seamlessly to ensure that your PCs and servers are ready and waiting on day one. We will even transfer your Internet and telephony services to make the relocation process painless.
Unleash the power and security of the Cloud to transform the way your business uses IT. Cloud solutions from CitC improve collaboration and productivity, and significantly reduce capital spend on IT infrastructure. CitC will help you to identify the perfect Cloud platforms, and help you to deploy them for maximum strategic benefit.
Backup & Disaster Recovery
Your business is completely reliant on IT and data for day-to-day operations. CitC will help you design and implement a backup and disaster recovery strategy designed to minimise downtime and prevent loss. We’ll also test that plan to ensure it works as intended before you need it.
Ensure your IT network is running optimally with network support and consultancy services from CitC. Our engineers will carry out routine network maintenance and troubleshooting to improve resilience and speed. Our team of expert field engineers is also available for new network deployments and upgrade projects.
Helping to reduce costs and increase flexibility, VoIP telephony services from CitC are designed to grow and change in line with your business. Our engineers can build a telephony system for a single office or help devise a single low-cost platform that supports multiple buildings and workers in the field.
Why Computers In the City?
Fast Response Times
Our London City helpdesk is available 24x7x365 to report issues. Fully qualified engineers then begin diagnosing and fixing problems in less than 1 hour. And because we are local to you, site visits can be arranged in minutes, rather than days.
As a leading provider of IT support and consultancy to businesses in the City of London & The West End for over 20 years, we have the knowledge, expertise and experience to help your business thrive. By partnering with us, you gain the expertise of an enterprise IT department without the enterprise price tag.
Short term contracts from CitC help you claim back control of your IT systems and strategy. Our minimum support contract is just 30 days , ensuring you never pay for extended services you don’t need . Short contracts help keep us on our toes, too – we have to perform, or you won’t renew.
Excellent Client Service
CitC is not just another IT service provider – we are your trusted IT partner. We are passionate about helping your business reach its strategic goals and maintain peak operational capacity, whatever it takes. Our client retention rates go back over 20 years and our references are outstanding.
Words from Our IT Support Services Clients
“It’s easy to find yourself at the back of the queue when you’re a smaller firm. That is not an experience we have ever suffered with CiTC, which has always provided us with the highest levels of customer service. Whether we have been overseas with laptop troubles or at home with server issues, CiTC has been understanding, responsive to our needs and has had us up and running again quickly… which is rather important when you’re in the communications business.”
Gordon Puckey, MD
Managing Director Phoenix Financial PR
“We have used the services of CitC for many years and rely on their help and expertise to support our business and to help us innovate. We can always rely on them to “go that extra mile”. They are a key business partner.”
“We have had an excellent working relationship with CitC for a period in excess of 14 years. This has involved a continuous programme of routine IT and Communications support but we also placed great reliance on CitC to take control of our systems requirements for two major office moves and the establishment of a new satellite office. With thanks to CitC these one-off projects were accomplished very successfully.”
“I should like to take this opportunity to thank you for providing an excellent service and for all your help in kitting out our new offices. I think it is true to say we could not have done it without you.”
“We can always depend on the team at Computers in the City to be proactive and keep our systems secure and running. They respond promptly and effectively to our needs and provide excellent customer service. We have been a happy customer for over 2 years”
“Always to the rescue, you guys. I am so grateful to your fantastic team, brilliant.”