Solving Common IT Problems


Whether you’re dealing with an old or new computer, IT problems are part and parcel of using technology. That isn’t to say that these problems are always going to be major, but if you don’t know how to deal with them then they can disrupt your whole day.

There are some IT problems that can easily be dealt with without having to call your support staff to help you out. We’ve compiled a list of some of the common ones, along with what you can do to resolve them on your own.


If your computer is running more slowly than usual, then the problem could be that your hard drive is filling up. If the hard drive that runs your operating system is close to reaching maximum capacity, then it’s time for a computer clean up. Delete or transfer any unnecessary files, and you’ll find that your computer speeds up in no time.

Pop-up ads

If you’ve started getting pop-ads appearing on your desktop, then you may have accidentally installed adware. You need to run a full scan with good quality antivirus software. It can also help to search forums for other people who have dealt with the same problem, as they’ll be able to offer anecdotal advice.


Is your broadband performing at a slower rate than usual? Use a broadband speed test website to check what your download and upload speeds are. If they’re slower than they should be, then reset your router. If that doesn’t work, then call your internet service provider to see if there are problems in your area.

Off and on again

We know it’s a cliché, but sometimes it really does work! Turning your computer off and on again probably shouldn’t be the first thing you do to resolve your problems, but don’t dismiss it as an option.

It’s useful to have a little IT knowledge for daily IT annoyances, but it’s even better to have IT support available on demand. Computers in the City can provide IT support and services whenever you need them. To find out more about what we offer, get in touch.