Services

IT Support

Helpdesk Response Times Under 1 Hour

Unlimited remote support

Low cost access to enterprise-class expertise

Providing IT support to City clients for 20+ years

Reliable IT Support
Services for London

Access to fast and reliable IT support is essential to the smooth running of your business. IT support and maintenance services from Computers in the City deliver the assistance you need, exactly when you need it.

The CitC Helpdesk is available from 8am until 6pm Monday to Friday (with 24×7 service being available at an additional cost) and is staffed by fully-trained engineers who are ready and waiting to help with any technical issue. With SLA response times of under 1 hour, faults and problems are solved quickly and with minimal trouble to your operations.

CitC is your single point-of-contact for all things IT. From general usage questions through to major IT issues, we are here to help. To help resolve issues as quickly as possible, we also liaise with third parties like your ISP and telecoms provider where additional input is required.

We see every support call – internal and external – through to completion, so you can focus on your business and customers.

End-to-End Coverage

Receive support for all your IT systems and software. Our engineers answer questions, troubleshoot and resolve failures, and liaise with third parties so you can focus on your business and customers.

Proactive IT Support & Monitoring

Identifying and resolving issues as early as possible is crucial to minimising effects on system performance and business productivity. Our engineers constantly monitor and optimise your infrastructure to reduce risk and help you realise greater returns on IT investment.

Managing huge volumes of backup data can be time consuming and complicated. Using our extensive experience of disaster recovery technologies, CITC can help identify the product best suited to your needs. From Attix5 and Asigra for enterprise-class organisations, down to Microsoft Azure Cloud Backup and Mozy Cloud Backup for smaller businesses, we have a solution to suit.

Our technical experts will help create and configure a backup regime that ensures critical data is copied accurately and stored securely off-site. And our consultants are always on hand to help recover data in an emergency.

Vestibulum accumsan ante at diam pulvinar, vel sodales enim posuere. Suspendisse potenti. Nulla facilisi. Curabitur in enim eleifend, malesuada nulla sit amet, ultrices lectus. Praesent in nisi dui. Phasellus vitae nisl non tortor tempus placerat. Nulla eu tincidunt nibh. Ut malesuada enim augue, in sodales est luctus sit amet. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Phasellus sit amet turpis eleifend, convallis libero id, cursus odio.

Morbi congue id quam vitae dapibus. Nullam placerat pulvinar risus, in venenatis velit interdum sit amet. Vestibulum ultrices ipsum nec finibus cursus.

Vestibulum accumsan ante at diam pulvinar, vel sodales enim posuere. Suspendisse potenti. Nulla facilisi. Curabitur in enim eleifend, malesuada nulla sit amet, ultrices lectus. Praesent in nisi dui. Phasellus vitae nisl non tortor tempus placerat. Nulla eu tincidunt nibh. Ut malesuada enim augue, in sodales est luctus sit amet. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Phasellus sit amet turpis eleifend, convallis libero id, cursus odio.

Morbi congue id quam vitae dapibus. Nullam placerat pulvinar risus, in venenatis velit interdum sit amet. Vestibulum ultrices ipsum nec finibus cursus.

Client Testimonials

Get The Network Advice You Need Today

To learn more about how our network services can help you reach your strategic goals, please get in touch.